:root{
    --navy:#1B1640; --navy-deep:#120D2E;
    --teal:#BF4751; --teal-deep:#A23640; --teal-bright:#BF4751;
    --purple:#8457E9; --purple-deep:#6B3FCC;
    --cream:#FAFAFC; --cream-card:#FFFFFF;
    --ink:#1B1640; --ink-soft:#5D577E; --ink-faint:#726B92;
    --line:#E5DFF5; --line-soft:#EFEAFA;
    --amber:#A2640A; --amber-bg:#FDF1DC;
    --blue:#3478BC; --blue-bg:#E8F2FD;
    --green:#0A825A; --green-bg:#E1FAF0; --grey-bg:#F0EDF8;
    --danger:#C21F3E;
    --radius:18px; --radius-sm:12px;
    --shadow: 0 14px 34px rgba(27,22,64,.14);
    --shadow-sm: 0 4px 12px rgba(27,22,64,.08);
    --font-head:'Space Grotesk',sans-serif; --font-body:'Plus Jakarta Sans',sans-serif;
  }
  *{box-sizing:border-box;}
  html,body{margin:0;padding:0;}
  body{background:var(--cream);color:var(--ink);font-family:var(--font-body);-webkit-font-smoothing:antialiased;min-height:100vh;}
  ::selection{background:var(--teal);color:#fff;}
  button{font-family:inherit;cursor:pointer;}
  button:focus-visible, input:focus-visible, textarea:focus-visible, select:focus-visible{outline:2px solid var(--teal-deep);outline-offset:2px;}
  a{color:inherit;}

  .shell{max-width:1240px;margin:0 auto;padding:0 24px 64px;}
  header.top{background:linear-gradient(135deg, var(--navy) 0%, var(--navy-deep) 100%);color:#FFF7E3;padding:22px 24px 0;border-bottom:4px solid var(--teal);position:relative;overflow:hidden;}
  header.top::before{content:'';position:absolute;top:-60%;right:-10%;width:420px;height:420px;background:radial-gradient(circle, rgba(255,95,109,.13) 0%, rgba(139,92,246,.16) 45%, transparent 70%);pointer-events:none;}
  .top-inner{max-width:1240px;margin:0 auto;position:relative;z-index:1;}
  .brandrow{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px;}
  .brand{display:flex;align-items:center;gap:12px;}
  .brand-mark{width:40px;height:40px;border-radius:11px;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 4px 12px rgba(255,95,109,.35);}
  .brand-mark svg{display:block;}
  .brand h1{font-family:var(--font-head);font-weight:800;font-size:19px;margin:0;letter-spacing:.2px;}
  .brand p{margin:1px 0 0;font-size:12.5px;color:#C9CBE0;font-weight:500;}
  .top-actions{display:flex;gap:10px;align-items:center;}
  .pill-tag{font-size:11.5px;font-weight:700;padding:6px 12px;border-radius:99px;background:rgba(255,255,255,.08);color:#EDE9F5;border:1px solid rgba(255,255,255,.14);letter-spacing:.3px;}
  .icon-btn{width:34px;height:34px;border-radius:99px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.14);color:#EDE9F5;font-size:15px;display:flex;align-items:center;justify-content:center;transition:.15s;}
  .icon-btn:hover{background:rgba(255,255,255,.16);}
  nav.tabs{display:flex;gap:4px;}
  nav.tabs button{background:transparent;border:none;color:#C9CBE0;font-family:var(--font-head);font-weight:700;font-size:14px;padding:12px 18px 14px;border-bottom:3px solid transparent;transition:.15s;}
  nav.tabs button:hover{color:#fff;}
  nav.tabs button.active{color:#fff;border-bottom-color:var(--teal);}

  .hero{padding:44px 0 8px;position:relative;}
  .hero::before{content:'';position:absolute;top:-30px;left:-40px;width:340px;height:340px;background:radial-gradient(circle, rgba(255,95,109,.06) 0%, transparent 68%);pointer-events:none;z-index:0;}
  .hero::after{content:'';position:absolute;top:10px;right:-20px;width:280px;height:280px;background:radial-gradient(circle, rgba(139,92,246,.14) 0%, transparent 68%);pointer-events:none;z-index:0;}
  .hero h2, .hero p, .hero-cta{position:relative;z-index:1;}
  .hero h2{font-family:var(--font-head);font-size:32px;font-weight:700;margin:0 0 10px;line-height:1.15;letter-spacing:-.3px;}
  .hero p{font-size:15.5px;color:var(--ink-soft);max-width:740px;line-height:1.55;margin:0 0 22px;}
  .hero-cta{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:6px;}

  .btn{display:inline-flex;align-items:center;gap:8px;border-radius:99px;border:none;padding:12px 20px;font-weight:700;font-size:14px;font-family:var(--font-body);transition:.15s transform, .15s box-shadow, .15s background;white-space:nowrap;}
  .btn:active{transform:scale(.97);}
  .btn-primary{background:var(--teal);color:#fff;box-shadow:0 6px 18px rgba(255,95,109,.4);}
  .btn-primary:hover{background:var(--teal-deep);box-shadow:0 8px 22px rgba(255,95,109,.5);transform:translateY(-1px);}
  .btn-dark{background:var(--navy);color:#FFF7E3;}
  .btn-dark:hover{background:var(--navy-deep);}
  .btn-outline{background:transparent;color:var(--navy);border:1.5px solid var(--line);}
  .btn-outline:hover{border-color:var(--navy);}
  .btn-ghost{background:transparent;color:var(--ink-soft);padding:10px 14px;}
  .btn-ghost:hover{color:var(--ink);}
  .btn-sm{padding:8px 14px;font-size:12.5px;}
  .btn[disabled]{opacity:.5;cursor:not-allowed;transform:none;}

  .section-label{font-family:var(--font-head);font-weight:800;font-size:12.5px;letter-spacing:1.2px;text-transform:uppercase;color:var(--teal-deep);margin:0 0 8px;}

  .piece-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(255px,1fr));gap:14px;margin-top:14px;}
  .piece-card{position:relative;background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow-sm);cursor:pointer;text-align:left;display:flex;flex-direction:column;gap:9px;transition:.18s transform,.18s box-shadow,.18s border-color;border-top:3px solid var(--accent,var(--navy));}
  .piece-card:hover{transform:translateY(-4px);box-shadow:var(--shadow);border-color:var(--accent,var(--line));}
  .piece-card:hover .pc-icon{transform:scale(1.08);}
  .piece-card .pc-icon{width:42px;height:42px;border-radius:14px;display:flex;align-items:center;justify-content:center;background:linear-gradient(150deg, var(--accent,var(--navy)) 0%, color-mix(in srgb, var(--accent,var(--navy)) 78%, black) 100%);font-size:19px;color:#fff;box-shadow:0 3px 8px color-mix(in srgb, var(--accent,var(--navy)) 45%, transparent);transition:.18s transform;}
  .piece-card h3{font-family:var(--font-head);font-size:15.5px;margin:2px 0 0;font-weight:800;color:var(--navy);}
  .piece-card p{font-size:12.8px;color:var(--ink-soft);margin:0;line-height:1.45;flex:1;}
  .piece-card .pc-status{font-size:11px;font-weight:700;padding:3px 9px;border-radius:99px;align-self:flex-start;}

  .session-log{margin-top:34px;}
  .log-empty{font-size:13.5px;color:var(--ink-faint);font-style:italic;}
  .log-list{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px;}
  .log-chip{font-size:12px;font-weight:700;padding:6px 12px;border-radius:99px;display:flex;align-items:center;gap:6px;border:1px solid var(--line);}
  .log-dot{width:8px;height:8px;border-radius:50%;}

  .spin-key{display:flex;flex-wrap:wrap;gap:8px;margin-top:36px;padding:16px 18px;background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius-sm);}
  .spin-key .sk-item{display:flex;align-items:center;gap:7px;font-size:12.5px;color:var(--ink-soft);}

  .train-card{background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);margin-bottom:14px;box-shadow:var(--shadow-sm);overflow:hidden;}
  .train-head{display:flex;align-items:center;gap:14px;padding:20px 22px;cursor:pointer;user-select:none;}
  .train-head .train-num{width:34px;height:34px;border-radius:10px;background:var(--navy);color:#FFF7E3;font-family:var(--font-head);font-weight:800;font-size:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
  .train-head h3{font-family:var(--font-head);font-size:17px;font-weight:800;margin:0;color:var(--navy);flex:1;}
  .train-head .train-sub{font-size:12.5px;color:var(--ink-faint);margin-top:2px;}
  .train-chevron{font-size:14px;color:var(--ink-faint);transition:transform .2s;flex-shrink:0;}
  .train-card.open .train-chevron{transform:rotate(90deg);}
  .train-body{max-height:0;overflow:hidden;transition:max-height .35s ease;}
  .train-card.open .train-body{max-height:4000px;}
  .train-body-inner{padding:0 22px 24px;}
  .train-body-inner h4{font-size:12px;text-transform:uppercase;letter-spacing:.6px;font-weight:800;color:var(--teal-deep);margin:20px 0 8px;}
  .train-body-inner h4:first-child{margin-top:0;}
  .train-body-inner p{font-size:14px;line-height:1.65;color:var(--ink);margin:0 0 10px;}
  .train-body-inner ul{margin:0 0 10px;padding-left:20px;}
  .train-body-inner li{font-size:13.8px;line-height:1.6;color:var(--ink);margin-bottom:6px;}
  .train-quote{background:#fff;border-left:3px solid var(--teal-deep);border-radius:6px;padding:12px 16px;margin:10px 0;font-size:13.8px;line-height:1.55;color:var(--navy);font-style:italic;}
  .train-quote .qlabel{display:block;font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;color:var(--teal-deep);font-style:normal;margin-bottom:4px;}
  .train-dodont{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:12px 0;}
  @media (max-width:640px){.train-dodont{grid-template-columns:1fr;}}
  .train-do,.train-dont{border-radius:var(--radius-sm);padding:12px 14px;font-size:13px;}
  .train-do{background:var(--green-bg);}
  .train-dont{background:#FCE3E8;}
  .train-do .dd-label{color:var(--teal-deep);}
  .train-dont .dd-label{color:var(--danger);}
  .dd-label{display:block;font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;}
  .train-do ul, .train-dont ul{margin:0;padding-left:16px;}
  .train-do li, .train-dont li{font-size:12.8px;margin-bottom:4px;}
  .train-table{width:100%;border-collapse:collapse;margin:12px 0;font-size:13px;}
  .train-table th{background:var(--navy);color:#FFF7E3;text-align:left;padding:8px 12px;font-size:11.5px;text-transform:uppercase;letter-spacing:.4px;}
  .train-table td{padding:9px 12px;border-bottom:1px solid var(--line-soft);vertical-align:top;}
  .train-table tr:last-child td{border-bottom:none;}
  .bant-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:14px 0;}
  @media (max-width:760px){.bant-grid{grid-template-columns:1fr 1fr;}}
  @media (max-width:480px){.bant-grid{grid-template-columns:1fr;}}
  .bant-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius-sm);padding:14px;}
  .bant-card .bant-letter{font-family:var(--font-head);font-weight:800;font-size:22px;color:var(--teal-deep);}
  .bant-card h5{font-size:13px;font-weight:800;color:var(--navy);margin:4px 0 8px;}
  .bant-card p{font-size:12.3px;color:var(--ink-soft);margin:0 0 8px;line-height:1.5;}
  .bant-card .bant-ask{font-size:12px;font-style:italic;color:var(--navy);background:var(--grey-bg);border-radius:6px;padding:8px 10px;}
  .sk-badge{font-family:var(--font-head);font-weight:800;font-size:11px;color:#fff;border-radius:6px;padding:2px 7px;}

  .qual-wrap{max-width:820px;margin:0 auto;}
  .qual-back{margin-bottom:18px;}
  .qual-header{display:flex;align-items:center;gap:14px;margin-bottom:6px;}
  .qual-header .pc-icon{width:44px;height:44px;border-radius:12px;font-size:20px;flex-shrink:0;}
  .qual-header h2{font-family:var(--font-head);font-size:22px;font-weight:800;margin:0;color:var(--navy);}
  .qual-header p{margin:2px 0 0;font-size:13px;color:var(--ink-soft);}

  .stepper{display:flex;align-items:center;margin:22px 0 24px;}
  .step{display:flex;align-items:center;gap:8px;flex:1;}
  .step .sdot{width:24px;height:24px;border-radius:50%;background:var(--line-soft);color:var(--ink-faint);font-size:11px;font-weight:800;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:.2s;}
  .step .slabel{font-size:11.5px;font-weight:700;color:var(--ink-faint);white-space:nowrap;}
  .step .sline{flex:1;height:2px;background:var(--line-soft);margin:0 6px;}
  .step:last-child .sline{display:none;}
  .step.done .sdot{background:var(--teal);color:#fff;}
  .step.done .slabel{color:var(--navy);}
  .step.current .sdot{background:var(--navy);color:#fff;}
  .step.current .slabel{color:var(--navy);}
  .step.done .sline{background:var(--teal);}

  .crit-toggle{background:transparent;border:1px dashed var(--line);border-radius:99px;padding:7px 14px;font-size:12.5px;font-weight:700;color:var(--ink-soft);margin-bottom:20px;}
  .crit-panel{background:var(--blue-bg);border:1px solid #CFE0F2;border-radius:var(--radius-sm);padding:14px 16px;margin-bottom:20px;font-size:13px;color:var(--navy);display:none;}
  .crit-panel.show{display:block;}
  .crit-panel ul{margin:6px 0 0;padding-left:18px;}
  .crit-panel li{margin-bottom:4px;line-height:1.4;}

  .qcard{background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);padding:28px;box-shadow:var(--shadow-sm);}
  .primer-card{background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);padding:28px;box-shadow:var(--shadow-sm);}
  .primer-card h4{font-family:var(--font-head);font-size:14px;font-weight:800;color:var(--navy);margin:20px 0 8px;text-transform:uppercase;letter-spacing:.3px;}
  .primer-card h4:first-child{margin-top:0;}
  .primer-card p{margin:0 0 4px;font-size:14.5px;line-height:1.6;color:var(--ink-soft);}
  .primer-card ul{margin:0;padding-left:18px;font-size:13.5px;line-height:1.6;color:var(--ink-soft);}
  .primer-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin-top:12px;}
  .primer-spin{display:flex;flex-direction:column;gap:10px;}
  .primer-spin > div{background:#fff;border:1px solid var(--line);border-radius:var(--radius-sm);padding:12px 14px;font-size:14px;color:var(--ink);line-height:1.5;}
  .spin-tag{display:inline-block;font-size:10.5px;font-weight:800;letter-spacing:.4px;text-transform:uppercase;padding:3px 9px;border-radius:99px;margin-right:10px;color:#fff;}
  .spin-tag.situation{background:#0A825A;}
  .spin-tag.problem{background:#A2640A;}
  .spin-tag.implication{background:#8457E9;}
  .spin-tag.needpayoff{background:#1B1640;}
  .primer-objections{display:flex;flex-direction:column;gap:10px;}
  .objection-item{background:#fff;border:1px solid var(--line);border-left:4px solid var(--danger);border-radius:var(--radius-sm);padding:12px 14px;}
  .obj-line{font-weight:700;font-size:13.5px;color:var(--navy);margin-bottom:5px;}
  .obj-response{font-size:13.5px;line-height:1.5;color:var(--ink-soft);}
  .primer-regulatory{display:flex;flex-direction:column;gap:10px;margin:10px 0;}
  .reg-item{background:#fff;border:1px solid var(--line);border-left:4px solid var(--navy);border-radius:var(--radius-sm);padding:12px 14px;}
  .reg-name{font-weight:800;font-size:13.5px;color:var(--navy);margin-bottom:5px;}
  .reg-explanation{font-size:13.5px;line-height:1.55;color:var(--ink-soft);}
  .reg-links{margin-top:10px;display:flex;flex-wrap:wrap;gap:14px;align-items:center;}
  .reg-links-label{font-size:12px;font-weight:700;color:var(--ink-faint);}
  .reg-links a{font-size:13px;color:var(--teal-deep);font-weight:600;text-decoration:none;}
  .reg-links a:hover{text-decoration:underline;}
  .reg-note{background:var(--cream-card);border:1px dashed var(--line);border-radius:var(--radius-sm);padding:10px 14px;font-size:13px;color:var(--ink-soft);margin:8px 0;}
  .primer-tiers{display:flex;flex-direction:column;gap:10px;margin:10px 0 4px;}
  .tier-item{background:#fff;border:1px solid var(--line);border-left:4px solid var(--teal);border-radius:var(--radius-sm);padding:12px 14px;}
  .tier-name{font-weight:800;font-size:13.5px;color:var(--navy);margin-bottom:5px;}
  .tier-detail{font-size:13.5px;line-height:1.55;color:var(--ink-soft);}
  .qtype-row{display:flex;align-items:center;gap:8px;margin-bottom:12px;}
  .qtype-badge{font-size:10.5px;font-weight:800;letter-spacing:.8px;text-transform:uppercase;padding:4px 10px;border-radius:99px;color:#fff;}
  .qtype-badge.situation{background:var(--teal-deep);}
  .qtype-badge.problem{background:var(--amber);}
  .qtype-badge.implication{background:var(--purple);}
  .qtype-badge.needpayoff{background:var(--navy);}
  .qcard h3{font-family:var(--font-head);font-size:19px;font-weight:700;margin:0 0 20px;line-height:1.4;color:var(--navy);}
  .opt-list{display:flex;flex-direction:column;gap:10px;}
  .opt-btn{text-align:left;background:#fff;border:1.5px solid var(--line);border-radius:var(--radius-sm);padding:14px 16px;font-size:14.5px;font-weight:600;color:var(--ink);display:flex;justify-content:space-between;align-items:center;gap:10px;transition:.15s border-color,.15s background;}
  .opt-btn:hover{border-color:var(--teal-deep);background:var(--green-bg);}
  .opt-btn .arrow{color:var(--ink-faint);font-size:16px;flex-shrink:0;}
  .gate-hint{margin-top:14px;padding:12px 14px;background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius-sm);font-size:13.5px;color:var(--ink-soft);line-height:1.5;}
  .customer-answer{background:var(--cream-card);border:1px solid var(--line);border-left:4px solid var(--teal);border-radius:var(--radius-sm);padding:16px 18px;margin:6px 0 20px;}
  .memory-panel{background:var(--grey-bg);border:1px dashed var(--line);border-radius:var(--radius-sm);padding:12px 16px;margin:14px 0 18px;}
  .memory-panel-label{display:block;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.4px;color:var(--ink-faint);margin-bottom:6px;}
  .memory-panel ul{margin:0;padding-left:18px;font-size:13px;color:var(--ink-soft);line-height:1.5;}
  .customer-answer .ca-label{display:block;font-size:11px;font-weight:800;letter-spacing:.5px;text-transform:uppercase;color:var(--teal-deep);margin-bottom:6px;}
  .customer-answer p{margin:0;font-size:15px;color:var(--ink);line-height:1.5;}

  .result-card{border-radius:var(--radius);padding:30px;box-shadow:var(--shadow-sm);border:1px solid var(--line);}
  .result-badge{display:inline-block;font-size:12px;font-weight:800;letter-spacing:.5px;text-transform:uppercase;padding:6px 14px;border-radius:99px;margin-bottom:14px;}
  .result-card h3{font-family:var(--font-head);font-size:22px;font-weight:800;margin:0 0 10px;color:var(--navy);}
  .transition-note{font-size:12.8px;font-weight:600;color:var(--ink-soft);background:rgba(255,255,255,.55);border-left:3px solid currentColor;padding:8px 12px;border-radius:6px;margin-bottom:16px;}
  .result-card p.body-text{font-size:14.5px;line-height:1.6;color:var(--ink-soft);margin:0 0 18px;}
  .result-card h4{font-size:12px;text-transform:uppercase;letter-spacing:.6px;font-weight:800;color:var(--navy);margin:18px 0 8px;}
  .result-card ul{margin:0;padding-left:20px;}
  .result-card li{font-size:13.8px;line-height:1.55;color:var(--ink);margin-bottom:6px;}
  .nextstep-box{margin-top:16px;background:rgba(255,255,255,.6);border-radius:var(--radius-sm);padding:14px 16px;font-size:13.8px;font-weight:600;color:var(--navy);border:1px solid rgba(23,27,42,.08);}
  .needpayoff-box{margin-top:12px;background:var(--navy);color:#FFF7E3;border-radius:var(--radius-sm);padding:14px 16px;font-size:13.8px;line-height:1.5;}
  .needpayoff-box .np-label{display:block;font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.6px;color:var(--teal);margin-bottom:5px;}
  .result-actions{display:flex;gap:10px;margin-top:24px;flex-wrap:wrap;}
  .pivot-callout{margin-top:18px;background:#fff;border:1.5px dashed var(--teal-deep);border-radius:var(--radius-sm);padding:14px 16px;font-size:13.5px;line-height:1.55;color:var(--ink);}

  .coach-top{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;flex-wrap:wrap;margin-bottom:20px;}
  .coach-top h2{font-family:var(--font-head);font-size:24px;font-weight:800;margin:0 0 6px;color:var(--navy);}
  .coach-top p{margin:0;font-size:13.5px;color:var(--ink-soft);max-width:580px;line-height:1.5;}
  .mode-badge{font-size:11.5px;font-weight:800;padding:5px 12px;border-radius:99px;display:inline-flex;align-items:center;gap:6px;}
  .mode-dot{width:7px;height:7px;border-radius:50%;}

  .profile-card{background:var(--navy);color:#FFF7E3;border-radius:var(--radius);padding:20px 22px;margin-bottom:18px;display:flex;gap:20px;flex-wrap:wrap;align-items:center;box-shadow:var(--shadow-sm);}
  .profile-avatar{width:52px;height:52px;border-radius:14px;background:var(--teal);color:var(--navy-deep);display:flex;align-items:center;justify-content:center;font-family:var(--font-head);font-weight:800;font-size:19px;flex-shrink:0;}
  .profile-meta h3{margin:0 0 3px;font-family:var(--font-head);font-size:16.5px;font-weight:800;}
  .profile-meta .role-tag{font-size:11px;font-weight:700;background:rgba(255,255,255,.12);padding:3px 10px;border-radius:99px;margin-right:6px;}
  .profile-meta p{margin:8px 0 0;font-size:13px;color:#D7D3E8;max-width:600px;line-height:1.5;}

  .coach-grid{display:grid;grid-template-columns:1fr 320px;gap:20px;align-items:start;}
  .scenario-selector-grid{display:grid;grid-template-columns:1fr 1fr 1fr 1fr;}
  .context-panel{background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);padding:18px 20px;margin-bottom:20px;}
  .context-panel h4{margin:0 0 4px;font-family:var(--font-head);font-size:14px;color:var(--navy);}
  .context-panel-sub{margin:0 0 14px;font-size:12.5px;color:var(--ink-faint);}
  .context-panel-grid{display:grid;grid-template-columns:1fr 1fr 1fr 1fr;gap:12px;}
  .context-panel-grid label{display:block;font-size:11.5px;font-weight:700;color:var(--navy);margin-bottom:4px;}
  .context-panel-grid select{width:100%;padding:8px 10px;border:1.5px solid var(--line);border-radius:8px;font-size:13px;background:#fff;box-sizing:border-box;}
  .broad-discovery-panel{margin-bottom:20px;}
  .broad-discovery-toggle{background:var(--navy);color:#fff;border:none;border-radius:var(--radius-sm);padding:12px 18px;font-size:14px;font-weight:700;cursor:pointer;width:100%;text-align:left;}
  .broad-discovery-toggle:hover{background:#1a1e2e;}
  .broad-discovery-body{background:var(--cream-card);border:1px solid var(--line);border-top:none;border-radius:0 0 var(--radius) var(--radius);padding:20px;}
  .bd-theme{margin-bottom:16px;}
  .bd-theme h5{margin:0 0 8px;font-size:13.5px;font-weight:700;color:var(--navy);}
  .bd-options{display:flex;flex-wrap:wrap;gap:8px;}
  .bd-opt-btn{background:#fff;border:1.5px solid var(--line);border-radius:99px;padding:8px 14px;font-size:12.5px;font-weight:600;color:var(--ink);cursor:pointer;}
  .bd-opt-btn:hover{border-color:var(--teal-deep);}
  .bd-opt-btn.selected{background:var(--teal);border-color:var(--teal-deep);color:#fff;}
  .bd-recommendation{margin-top:18px;padding:14px 16px;background:#fff;border:1.5px dashed var(--teal-deep);border-radius:var(--radius-sm);font-size:13.5px;color:var(--ink);}
  .pc-recommended-badge{position:absolute;top:-9px;right:12px;background:var(--teal-deep);color:#fff;font-size:10.5px;font-weight:800;letter-spacing:.3px;text-transform:uppercase;padding:4px 10px;border-radius:99px;}
  .dim-row{display:flex;align-items:center;gap:12px;margin-bottom:8px;}
  .dim-label{width:150px;font-size:12.5px;color:var(--ink-soft);flex-shrink:0;}
  .dim-bar{flex:1;height:8px;background:var(--line);border-radius:5px;overflow:hidden;}
  .dim-bar-fill{height:100%;background:var(--teal);border-radius:5px;}
  .dim-score{width:40px;font-size:12.5px;font-weight:700;color:var(--navy);text-align:right;flex-shrink:0;}
  @media (max-width:700px){.context-panel-grid{grid-template-columns:1fr 1fr;}}
  @media (max-width:420px){.context-panel-grid{grid-template-columns:1fr;}}
  @media (max-width:900px){.coach-grid{grid-template-columns:1fr;}}
  @media (max-width:700px){.scenario-selector-grid{grid-template-columns:1fr 1fr;}}
  @media (max-width:560px){.scenario-selector-grid{grid-template-columns:1fr;}}

  .chat-panel{background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);display:flex;flex-direction:column;height:520px;box-shadow:var(--shadow-sm);overflow:hidden;}
  .chat-scroll{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px;}
  .chat-empty{margin:auto;text-align:center;color:var(--ink-faint);font-size:13.5px;max-width:300px;line-height:1.5;}
  .bubble{max-width:78%;padding:11px 15px;border-radius:16px;font-size:14px;line-height:1.5;}
  .bubble.customer{background:#fff;border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:4px;color:var(--ink);}
  .bubble.rep{background:var(--navy);color:#FFF7E3;align-self:flex-end;border-bottom-right-radius:4px;}
  .bubble.system{align-self:center;background:var(--amber-bg);color:var(--amber);font-size:12px;font-weight:700;border-radius:99px;padding:6px 14px;}
  .bubble.hint{align-self:center;max-width:88%;background:#FFF7E3;border:1.5px dashed var(--teal-deep);color:var(--navy);font-size:13px;border-radius:12px;padding:10px 14px;}
  .bubble.hint .hint-label{display:block;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;color:var(--teal-deep);margin-bottom:3px;}
  .rag-green{background:var(--green-bg) !important;}
  .rag-amber{background:var(--amber-bg) !important;}
  .rag-red{background:#FCE3E8 !important;}
  .rag-dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px;}
  .area-score-num{font-family:var(--font-head);font-weight:800;font-size:15px;}
  .bubble-name{font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;opacity:.6;margin-bottom:3px;display:block;}
  .typing{display:flex;gap:4px;align-self:flex-start;padding:12px 15px;}
  .typing span{width:6px;height:6px;border-radius:50%;background:var(--ink-faint);animation:blink 1.2s infinite;}
  .typing span:nth-child(2){animation-delay:.2s;}
  .typing span:nth-child(3){animation-delay:.4s;}
  @keyframes blink{0%,80%,100%{opacity:.25;}40%{opacity:1;}}

  .chat-input-row{display:flex;gap:8px;padding:14px;border-top:1px solid var(--line);background:#fff;}
  .chat-input-row textarea{flex:1;resize:none;border:1.5px solid var(--line);border-radius:var(--radius-sm);padding:10px 13px;font-family:inherit;font-size:14px;line-height:1.4;max-height:80px;}
  .chat-input-row textarea:focus{border-color:var(--teal-deep);outline:none;}
  .chat-footer-row{display:flex;justify-content:space-between;align-items:center;padding:0 14px 12px;gap:10px;}
  .hint-text{font-size:11.5px;color:var(--ink-faint);}
  .voice-toggle{display:flex;align-items:center;gap:5px;font-size:11.5px;color:var(--ink-faint);cursor:pointer;white-space:nowrap;}
  .voice-toggle input{cursor:pointer;}
  #btn-mic.listening{background:var(--danger);color:#fff;border-color:var(--danger);animation:micpulse 1.1s infinite;}
  @keyframes micpulse{0%,100%{opacity:1}50%{opacity:.55}}

  .side-panel{background:var(--cream-card);border:1px solid var(--line);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow-sm);}
  .side-panel h4{font-family:var(--font-head);font-size:13px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;color:var(--navy);margin:0 0 4px;}
  .side-sub{font-size:11.5px;color:var(--ink-faint);margin:0 0 14px;}
  .score-gauge{background:var(--navy);color:#fff;border-radius:var(--radius-sm);padding:16px;margin-bottom:16px;text-align:center;}
  .score-gauge .num{font-family:var(--font-head);font-size:30px;font-weight:800;line-height:1;}
  .score-gauge .lvl{font-size:12px;font-weight:700;color:var(--teal);margin-top:4px;}
  .live-counter{font-size:11.5px;color:var(--ink-faint);text-align:center;margin-bottom:12px;}
  .last-feedback{background:#fff;border:1px solid var(--line);border-left:3px solid var(--teal-deep);border-radius:8px;padding:9px 11px;margin-bottom:12px;font-size:12px;line-height:1.45;color:var(--ink);}
  .last-feedback .lf-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px;}
  .last-feedback .lf-type{font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.4px;color:var(--teal-deep);}
  .last-feedback .lf-relevance{font-size:10px;font-weight:700;color:var(--ink-faint);}
  .last-feedback .lf-note{color:var(--ink-soft);font-style:italic;}
  .area-row{display:flex;align-items:center;gap:9px;padding:7px 0;border-bottom:1px solid var(--line-soft);font-size:12.3px;}
  .area-row:last-child{border-bottom:none;}
  .area-dot{width:9px;height:9px;border-radius:50%;flex-shrink:0;background:var(--ink-faint);}
  .area-name{flex:1;font-weight:600;color:var(--ink);}
  .area-lvl{font-size:10.5px;font-weight:800;text-transform:uppercase;color:var(--ink-faint);}
  .coach-actions{display:flex;gap:10px;margin-top:16px;flex-wrap:wrap;}

  .modal-backdrop{position:fixed;inset:0;background:rgba(23,27,42,.6);display:none;align-items:center;justify-content:center;padding:24px;z-index:50;}
  .modal-backdrop.show{display:flex;}
  .modal{background:var(--cream);border-radius:20px;max-width:720px;width:100%;max-height:88vh;overflow-y:auto;padding:32px;box-shadow:0 30px 60px rgba(0,0,0,.35);}
  .modal h2{font-family:var(--font-head);font-size:24px;font-weight:800;margin:0 0 4px;color:var(--navy);}
  .modal .modal-sub{font-size:13.5px;color:var(--ink-soft);margin:0 0 18px;}
  .overall-banner{border-radius:var(--radius-sm);padding:18px 20px;margin-bottom:22px;display:flex;align-items:center;gap:18px;}
  .overall-banner .score-num{font-family:var(--font-head);font-size:34px;font-weight:800;}
  .overall-banner .score-lvl{font-size:14px;font-weight:800;text-transform:uppercase;letter-spacing:.4px;}
  .modal-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:20px;}
  @media (max-width:560px){.modal-grid{grid-template-columns:1fr;}}
  .area-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius-sm);padding:12px 14px;}
  .area-card .ac-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px;}
  .area-card .ac-name{font-weight:700;font-size:13px;}
  .area-card .ac-lvl{font-size:10px;font-weight:800;text-transform:uppercase;padding:2px 8px;border-radius:99px;}
  .area-card .ac-note{font-size:12px;color:var(--ink-soft);line-height:1.4;}
  .modal-section{margin-bottom:18px;}
  .modal-section-tinted{padding:14px 16px;border-radius:var(--radius-sm);}
  .modal-section h4{font-size:12px;text-transform:uppercase;letter-spacing:.6px;font-weight:800;color:var(--navy);margin:0 0 8px;}
  .modal-section ul{margin:0;padding-left:20px;}
  .modal-section li{font-size:13.5px;line-height:1.55;margin-bottom:5px;color:var(--ink);}
  .modal-summary{font-size:14px;line-height:1.6;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:var(--radius-sm);padding:14px 16px;}
  .modal-actions{display:flex;gap:10px;margin-top:22px;flex-wrap:wrap;}

  .field-row{margin-bottom:16px;}
  .field-row label{display:block;font-size:12.5px;font-weight:700;color:var(--navy);margin-bottom:6px;}
  .field-row select, .field-row input[type=password], .field-row input[type=text]{
    width:100%;padding:10px 12px;border:1.5px solid var(--line);border-radius:var(--radius-sm);font-family:inherit;font-size:14px;background:#fff;color:var(--ink);
  }
  .field-hint{font-size:11.5px;color:var(--ink-faint);margin-top:5px;line-height:1.4;}
  .provider-choice{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:16px;}
  .provider-opt{border:1.5px solid var(--line);border-radius:var(--radius-sm);padding:12px 10px;text-align:center;background:#fff;font-size:12.5px;font-weight:700;color:var(--ink-soft);}
  .provider-opt.active{border-color:var(--teal-deep);background:var(--green-bg);color:var(--navy);}
  .settings-status{font-size:12.5px;font-weight:600;padding:10px 12px;border-radius:var(--radius-sm);margin-top:8px;display:none;}
  .settings-status.show{display:block;}
  .settings-status.ok{background:var(--green-bg);color:var(--teal-deep);}
  .settings-status.err{background:#FCE3E8;color:var(--danger);}
  .privacy-note{font-size:11.5px;color:var(--ink-faint);line-height:1.5;background:var(--grey-bg);border-radius:var(--radius-sm);padding:10px 12px;margin-top:18px;}

  .foot{margin-top:60px;padding-top:20px;border-top:1px solid var(--line);font-size:11.5px;color:var(--ink-faint);text-align:center;}
  .hidden{display:none !important;}
  .mgr-stat{background:var(--cream-card);border:1px solid var(--line);border-radius:12px;padding:14px 16px;text-align:center;}
  .mgr-stat-num{font-family:var(--font-head);font-size:24px;font-weight:800;color:var(--navy);}
  .mgr-stat-label{font-size:11.5px;color:var(--ink-faint);margin-top:2px;}
  .mgr-rep-row:hover{background:#F6F3EA;}
  @media (max-width:640px){
    .piece-grid{grid-template-columns:1fr 1fr;}
    .brandrow{flex-direction:column;align-items:flex-start;}
    .provider-choice{grid-template-columns:1fr;}
    .step .slabel{display:none;}
  }

  /* ---- Promotional framing (generic platform demonstration build) ---- */
  .promo-band{margin:20px 0 0;border:1.5px solid var(--line);border-left:4px solid var(--purple);
    background:linear-gradient(135deg, #F6F3FB 0%, #FFFFFF 70%);border-radius:var(--radius-sm);}
  .promo-band-inner{padding:16px 20px;}
  .promo-eyebrow{display:inline-block;font-family:var(--font-head);font-size:10.5px;font-weight:700;
    letter-spacing:.09em;text-transform:uppercase;color:var(--purple-deep);
    background:#EFE8FD;border-radius:99px;padding:4px 10px;margin-bottom:9px;}
  .promo-lead{font-size:13.5px;line-height:1.55;color:var(--ink-soft);margin:0 0 8px;}
  .promo-sub{font-size:12.5px;line-height:1.55;color:var(--ink-faint);margin:0;}
  .promo-sub a{color:var(--purple-deep);font-weight:700;text-decoration:none;border-bottom:1.5px solid #D6C7F7;}
  .promo-sub a:hover{border-bottom-color:var(--purple-deep);}

  .promo-foot{margin-top:36px;padding:26px 24px;border-radius:var(--radius);text-align:center;
    background:linear-gradient(135deg, var(--navy) 0%, var(--navy-deep) 100%);color:#FFF7E3;}
  .promo-foot h3{font-family:var(--font-head);font-size:19px;font-weight:800;margin:0 0 8px;color:#FFF7E3;}
  .promo-foot p{font-size:13.5px;line-height:1.6;margin:0 auto 16px;max-width:620px;opacity:.86;}
  .promo-foot .btn{text-decoration:none;display:inline-block;}

  @media (max-width:640px){
    .promo-band-inner{padding:14px 16px;}
    .promo-foot{padding:22px 18px;}
    .promo-foot h3{font-size:17px;}
  }


  /* ---- On-screen AI token usage widget ---- */
  #usage-widget{position:fixed;right:14px;bottom:14px;z-index:400;}
  .uw-inner{display:flex;align-items:center;gap:7px;background:var(--navy);color:#FFF7E3;
    border:1px solid rgba(255,255,255,.16);border-radius:99px;padding:7px 14px;cursor:pointer;
    font-family:var(--font-body);font-size:12px;box-shadow:var(--shadow-sm);line-height:1;}
  .uw-inner:hover{background:var(--navy-deep);border-color:rgba(255,255,255,.3);}
  .uw-label{font-size:10px;letter-spacing:.07em;text-transform:uppercase;opacity:.62;}
  .uw-figure{font-family:var(--font-head);font-weight:700;font-size:13px;}
  .uw-total{opacity:.9;}
  .uw-sub{font-size:10.5px;opacity:.6;}
  .uw-cost{font-family:var(--font-head);font-weight:700;font-size:12px;color:#7BE0B4;}
  .uw-divider{width:1px;height:14px;background:rgba(255,255,255,.22);margin:0 2px;}
  @media (max-width:640px){
    #usage-widget{right:8px;bottom:8px;}
    .uw-inner{padding:6px 11px;font-size:11px;}
    .uw-sub{display:none;}
  }

  /* ---- AI status & usage panel ---- */
  .modal-intro{font-size:12.5px;line-height:1.55;color:var(--ink-soft);margin:0 0 14px;}
  .modal-subhead{font-family:var(--font-head);font-size:13px;font-weight:700;margin:18px 0 8px;color:var(--ink);}
  .ai-status-row{display:flex;flex-wrap:wrap;gap:14px;padding:12px 14px;border:1px solid var(--line);
    border-radius:var(--radius-sm);background:var(--grey-bg);}
  .ai-status-row > div{display:flex;flex-direction:column;gap:3px;min-width:150px;flex:1;}
  .ai-status-label{font-size:10px;letter-spacing:.07em;text-transform:uppercase;color:var(--ink-faint);}
  .ai-status-value{font-size:12.5px;color:var(--ink);line-height:1.45;}
  .usage-table{width:100%;border-collapse:collapse;font-size:12.5px;}
  .usage-table th{text-align:left;font-weight:500;color:var(--ink-soft);padding:5px 0;
    border-bottom:1px solid var(--line-soft);}
  .usage-table td{text-align:right;font-family:var(--font-head);font-weight:700;color:var(--ink);
    padding:5px 0;border-bottom:1px solid var(--line-soft);}
  .usage-note{font-size:11.5px;line-height:1.5;color:var(--ink-faint);margin:10px 0 0;}
  .usage-note code{background:var(--grey-bg);padding:1px 4px;border-radius:4px;font-size:11px;}